Terms of Service – Adeus Pendrive

Permitted use

Don't be evil or do bad things with our service.

This service offers functionality for displaying content on your TV simply and easily, adding value with Entertainment carefully maintained and selected by Vanguarda Visionária.
This service is provided via a web interface. You agree to comply with the policies and limitations relating to the use of the Adeus Pendrive service, including, without limitation, not uploading copyrighted files or files prohibited by law.
You agree not to circumvent these policies by any means, and not to create multiple separate accounts to get around the limit on TVs and file storage space.

Entertainment

Vanguarda Visionária has partners that supply various kinds of Entertainment that can be shown on TVs at no cost to the user.
Entertainment is updated according to the subject of each one, for example: Horoscope is updated daily, news is updated every minute.
Updated Entertainment content is displayed only if the TV / Monitor / Station is online with an internet connection. If the TV is offline, the Entertainment will display content according to the last synchronisation.
Vanguarda Visionária does its best to ensure that all content is always up to date and displayed correctly on TVs.
By displaying Entertainment on your TV / Monitor / Billboard or any other screen, you do not become its owner, having only the right to display it using the Adeus Pendrive system provided by Vanguarda Visionária.
Vanguarda Visionária is not responsible for any damage or loss that the display of any Entertainment may cause.

Uploaded files

We may delete your uploaded files if required by a court order or in any other case in which they infringe the law in force.
On the Free Plan, files not displayed on any TV for 3 months may be automatically deleted from the servers.

File storage limit

To ensure that we can continue to offer a quality service, for commercial and technical reasons, we limit the space used for uploading files.
We do not limit the number of files uploaded, only the total space they take up.
The total limit and the space available for use are shown on the page with the list of Files.
We therefore ask you: don't be evil, and do not create multiple separate accounts to get around the file storage limit.
The Premium and Corporate plans have initial limits of 15gb and 50gb respectively, which may be increased upon request and subject to review by our team, to suit the use of the service.

Responsibility for data

We make automatic backups of your files. But we recommend that you always keep a copy.

The entire file backup process is carried out by automated computers, and there is no human interaction with your files.
While we try to ensure that the service is free of errors, we cannot guarantee that your files will not be damaged, deleted or lost.
You acknowledge that you have a copy of all files and that Vanguarda Visionária will not be liable for any failure caused by files uploaded to Adeus Pendrive.

Service Availability

We aim for 99% uptime.
We will use commercially reasonable efforts to make the service available with a monthly uptime percentage of at least 99%. The monthly uptime percentage is calculated by subtracting from 100% the percentage of minutes during the month in which the service is unavailable.
If it is not possible to meet this level of availability, we appreciate your understanding that we are doing our best to offer ever better services.
Even if our services are unavailable at some point, it is very unlikely to affect the display of content on the TVs.
The uptime and real-time status of the services can be viewed on the Status Page.

Service Availability Exclusions

results from any announced maintenance (maintenance periods are announced on the service status page and/or on the control panel home page).
is caused by factors beyond our reasonable control, including any force majeure event or Internet access or related problems beyond the control of Vanguarda Visionária.

Payment / Billing

Charges are generated only after the trial period of the paid plans (Premium and Corporate) has ended. No charges are generated on the Free plan.

We generate invoices after the service has been used, so all charges are calculated automatically based on what was used in your account according to your plan.
Amounts are calculated proportionally on a daily basis, so if you cancel / change plans, the invoice will be closed in proportion to the days used.
The invoice can be paid via PayPal, PIX, Credit / Debit Card, Bank Transfer or Boleto (Boleto available only in some countries).

Refund / Unrecognised Charges / Withdrawal Policy

We have a very flexible and fair refund policy. See below for details on refunds / unrecognised charges:

We are flexible about unrecognised charges, so if an invoice / amount is generated in your account that you do not recognise or that is incorrect, simply contact support so that we can review it.
Examples of cases in which we cancel the invoice and the amounts generated:

If a few days have passed since the end of your plan's trial period but you meant to cancel, we will be happy to cancel the invoice generated.
If you forgot to cancel / change your plan on Adeus Pendrive a few days ago and have not used it since then, we will cancel the outstanding invoices. No problem.
If you tried Adeus Pendrive for a few days beyond the trial period and were not satisfied with it, we can cancel the invoice.

Copyright policy

You are solely responsible for the data (e.g. files) that you upload to the Adeus Pendrive service. Vanguarda Visionária does not monitor the content of users' files.

Do not use our services to display any image or video that is protected by intellectual property or that has not been expressly authorised by its author.
Please remember that the illegal exchange of recordings and protected works, as well as hacking, harms artistic creation. Please also remember that failure to comply with the laws in force, in particular those concerning respect for intellectual and artistic property, may give rise to legal proceedings.
In the event of non-compliance with these Terms of Service, as a last resort and if there is no change in behaviour regarding the errors committed, your account may be deleted.

Privacy Policy

Privacy is important to us.
These Terms of Service incorporate the Privacy Policy.

LGPD

Vanguarda Visionária / Adeus Pendrive (adeuspendrive.com) is fully committed to complying with the LGPD and to helping you comply with it.
These Terms of Service incorporate the LGPD Terms.

GDPR

Vanguarda Visionária / Adeus Pendrive (adeuspendrive.com) is fully committed to complying with the GDPR and to helping you comply with it.
These Terms of Service incorporate the GDPR Terms.

Terms updated on 15 August 2023.

By accessing and using the Adeus Pendrive service, you agree to and are bound by the terms and conditions contained in the Terms of Service set out below.